Customer Reviews
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First Coast Roofing Company
11341 Distribution Avenue East STE 6, Jacksonville
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Will was very attentive with his communication in getting me scheduled with my quote and roof repair services in an expedited fashion even around the New Year holidays! He was transparent about the color of the shingles not completely matching, … More which was fine since our home was still on the newer side with the original roof. Nathan was very flexible and accommodating with revising the contract so the verbiage was very detailed. The work was excellent and affordable! -
Nathan & his team were amazing! They are very efficient, professional and honest! The quality and the attention to detail was beyond my expectations! Nathan helped me out with his expert opinion and I couldn't be happier with the … More outcome of my new roof! Thank you First Coast Roofing Co! -
Nathan and his team are simply the best!! Professional, affordable, diligent, and efficient. They will treat you like family and give you the best service around. They are the best roofing company in all of the Jacksonville area!!! Give … More them a call when you need a new roof!! -
I had a very positive experience working with Will at First Coast Roofing. He explained everything in detail and was always available to answer questions. The work was completed on time as promised and looks great. The price was competitive … More and Will followed up providing pictures and paperwork as I requested. I would definitely recommend using First Coast Roofing. -
First Coast Roofing was wonderful to deal! The appointment was quick. Nathan walked the roof, took pictures of the few areas needing attention, showed us the pictures and explained the process for repairing those areas. He provided a … More quote, which we approved and a few days later they were out and made the repairs. The price was very reasonable. The company was reliable and very professional. It was a small job but they gave us the same attention as if it were a new roof! I believe they are a roofing company you can trust and we highly recommend them!!! -
Nathan and his entire crew are amazing! From start to finish their professionalism, quality, craftsmanship and attention to details go above and beyond expectations. Would highly recommend First Coast Roofing for any and all my roofing … More needs!
Thank you for a Job well Done!! -
Nathan and his crew did an excellent job in replacing my roof. The team arrived on time and were very thorough in the process. Nathan is very knowledgeable in roof replacement, and was very savvy in walking me through steps and expectations … More - from explaining the quote through permitting and day of construction. I would refer First Coast Roofing to my friends, family, or anyone else looking to have their roof replaced.
Attached photos are before (dark red) and after (charcoal) roof replacement. -
We used First Coast at the recommendation of our property manager. We live out of state and were not looking forward to the stress and trouble of remote home repairs, but with water dripping into the garage, it was no longer optional. It … More was well past time to replace the roof, truth be told, so we didn't bother with much discussion about spot repairs.
At first, we were nervous about using this company because it's relatively new. The problem that I had in *not* using these folks is that they beat the other estimates I had in hand, and not by a little, either. I'm not particularly interested in throwing good money away, but I'm also not interested in dealing with some sort of fly-by-night operation, either. That's a conundrum.
So I called them up, and Nathan himself called me right back. He probably talked to me for an hour over the next few days, and, among other things, I learned that he's by no means new to roofing - he's just new to Jacksonville, having moved there to stay because of family nearby. Between our conversations and the glowing recommendation from the property manager (okay and the price - that's nothing to sneeze at), I was comfortable moving forward, and I'm incredibly glad that I did.
He handled everything that he could handle. We had to sign for the permit and get an original signature mailed back to him, but really the only other job we had was picking a shingle color. He sent me pictures of his own completed projects so I could see the options "in real life," not just on the photos from the shingle company's web site. We got HOA approval, scheduled a date, and even with unavoidable weather delays the job was still finished within a couple of days of the original completion date. He put in an entire roof with less of my time and trouble invested than it took just to get a solid estimate out of some other companies.
My husband and I know nothing about roofing. We could climb up there and walk around all day and, absent a gaping hole, we'd never know if it's decent work or not. All we know is that it looks good. Our manager, however, DOES know good work when he sees it, and well, there's a reason he recommends Nathan over and over. We're happy with the look, and the people who know what they're doing are happy with the quality.
I am, as you might hypothesize from my name, a woman, and Nathan gave me no nonsense whatsoever. This is not my first rodeo with renovation and repairs, and I can tell you from repeated experience that it is not at all uncommon for folks in construction-related fields to treat women like they don't have good sense. I had none of that with Nathan. Zero. He explained everything completely and answered every last question, sometimes twice, and not once did he patronize or talk down to me. My husband handled the financial end of the transaction, and Nathan was equally kind and helpful when it came to getting the bill paid.
Every new company has to start somewhere, and if they're going to stay around, somebody has to give them a chance. In this case, giving Nathan an opportunity to show us what he and his crew can do paid massive dividends in terms of the quality and value of the work, yes, but also in the sheer lack of headaches in the process. -
These guys at First Coast Roofing are super professional and honest unlike many other roofers we have experienced. Nathan came right out and explained the process. They did the roof work when and exactly how they said they would. Their … More pricing shocked me, charged us more than a fair price. I would highly recommend them if you want a great experience at a fair price. -
Nathan with First Coast was the first person to stop by. I wasn’t even home. He was the first estimate I received. It wasn’t the cheapest but it was the smartest and accurate. Never changed price. Again, I wasn’t even home. The whole project … More took a day and a half. Very fast. Permitted. Very happy ! Man it looks Amazing Too! I picked a Silver Bach shingle. Silvery Bit the Trim all the way around looks modern. Clean! Not 1960s -
First coast roofing did a fantastic job on our roof. They were professional, efficient, and delivered great quality work. The team kept us informed throughout the process, and the final result looks great. The price was fair, and there … More were no surprises. I’m very happy with the result and would recommend them to anyone. ☺️ -
Great experience. He came out promptly and quoted. Started exactly when he said. Was done in less than two days. Quality roof and it looks terrific. I highly recommend. -
had an excellent experience with First Coast Roofing Company. They showed up right on time and were very communicative throughout the entire process.
Their thoroughness during the roof inspection was impressive. They meticulously checked … More every detail and ensured that I was fully informed about the condition of my roof. It was clear that they take pride in their work and are dedicated to providing top-notch service.
I highly recommend First Coast Roofing Company for anyone in need of a reliable and professional roofing service. Their punctuality, communication, and attention to detail are second to none. Five stars! -
Highly recommend! Nathan was helpful during the entire process. From scheduling our inspection, giving us an honest quote and comparison between repair and replacement, and getting the work done. It was fairly painless, as roof repairs … More go. Highly recommend First Coast Roofing! -
Very helpful working with our insurance to get us a new roof. Crew showed up on time and finished work in a day. Would highly recommend them! -
We received a roof tune up that went great. Nathan provides a roof inspection along with photos to give you the peace of mind the extent of the actual issues. After the repairs are complete there are follow up photos showing the end product. … More With most of the houses in our area nearing half of their useful life I anticipate we will be needing repairs in the near term and will be using him for anything in the future. Highly recommended. -
First Coast Roofing is one of the best roofing companies in Jacksonville. Katie was such a help getting us scheduled and Nathan and his crew did an outstanding job on my parent’s roof. 10/10 recommend! -
First Coast did a fantastic job on my roof. Gave me a time frame on the project and then moved the date up much faster than expected. Nathan, the owner I believe, arrived early on the day of and was on hand until completion to make sure … More everything was done correctly. His team worked extremely fast and did a great job prepping to protect my property and post-install clean up. Nathan is who I communicated with and he made sure I was satisfied from start to finish. A super nice guy!
Thank you! -
We had a wonderful experience with First Coast Roofing Company. They have fixed our roof in July 2024. Quality work, great response time, excellent customer service. Highly recommend this company to anyone looking to replace or repair the … More roof! -
Nathan was very responsive and professional! ! He scheduled us quickly , offered detailed explanations and answered a lot of questions and calls patiently and quickly! He is very knowledgeable and a pleasure to work with! Will call him … More any time and highly recommend! -
Nathan was fantastic to work with. I'd like to share some of the positive attributes he showed as a business operator:
He called back quickly when I first called. Some of the other companies didn't.
He came out to visit in person. … More Only 1 other company came out to visit of the 4 that I called.
He answered all inquiries quickly and thoroughly. Strange as it is, not all companies answered all my questions thoroughly.
He met all the criteria a good roofing company should have up front (Contractor/Business license, liability insurance, certified installer with a major shingle manufacturer, it's a long list, but he did). Google criteria to use when choosing a roofing company.
He used quality materials. -
First Coast Roofing just did my parents house that they have lived in for 20+ years. They have gotten there roof done before by other companies and said none compared to First Coast. They said not only was the job they did fantastic, but … More the crew kept the job site clean as they went home at night (no nails left behind). Nothing is better than a small business that keeps their word and gets a good job done fast. Thanks again First Coast for treating my parents well! -
Nathan, the owner was wonderful to work with. He was very thorough and worked with our insurance to cover the cost. After our insurance came back too low, he appealed the decision and sent in evidence of the sustained damage along with … More a detailed report, which resulted in the entire cost being covered by our policy - less our deductible. His crew completely removed the old roof, installed a new roof, cleaned-up and hauled away all the trash in two days!! My roof is perfect. Great work and great service! -
Very impressed with First Coast Roofing. From the very beginning working with my insurance to the very end couldn’t have asked to work with a better company. Nathan kept clear and steady communication from the very beginning to walking … More around and explaining everything done on my house and making sure all debris was picked up and my yard trash free. 10/10 will use again. -
I would wholeheartedly recommend First Coast Roofing to anyone in need of roofing services. Their expertise, craftsmanship, and customer-oriented approach set them apart as a leading roofing company. Thank you for a job well done and for … More ensuring that my new roof looks fantastic and is built to last. Five stars without a doubt! -
Really enjoyed working with First Coast Roofing. Nathan and his crew did a great job working with my insurance and getting the job done efficiently. 5 stars -
We had our roof replaced in January 2024. We were super impressed with First Coast Roofing. Great communication from the owner. Made picking out our new roof effortless. They were on time and finished our roof in a day. Highly recommend! … More -
Nathan Gibson at first coast roofing was a breeze to work with. He was quick to come out, priced fairly, and an overall breeze to work with. He’s extremely knowledgeable in his field and a pleasure to work with 10/10 reccomend!
